We talk to a lot of businesses who are unsure about the benefits of partnering with a Travel Management Company (TMC). To make it easier, we've compiled a list of the most frequently asked questions we get from interested travel managers, business leaders and new customers.
1. What is a TMC?
A travel management company (TMC) is a specialised agency that provides corporate travel services to businesses.
Like travel managers, TMCs handle everything involved in business travel, from booking flights and hotels to ensuring employee safety and reviewing expense reports.
Some TMCs (like Corporate Traveller) also offer other essential travel solutions like an online booking tool, mobile apps for travellers, and expensing and reporting solutions to help you track travel spend.
If you want to learn more, check out our in-depth guide: Travel management 101: Unpacking the basics of business travel.
2. What are the benefits of using a TMC?
Partnering with a TMC like Corporate Traveller means more than just booking flights. We simplify your business travel program, saving you time and money. We manage fare types, ensure traveller safety, and handle cost reconciliation.
Our all-in-one service makes travel easy. With access to global discounts, you can track spending and save money effortlessly. Plus, you can manage everything online from any device. Travel smarter, save more, and enjoy the journey!
3. What do I get from using a TMC that I can’t do myself?
Service, expertise and peace of mind. Our experienced Travel Managers handle everything from booking business trips to managing itineraries, ensuring all travel documents, like visas and waivers, are prepared. Plus, as specialists in SME travel management, we can help you uncover cost-saving opportunities you might miss. We provide peace of mind by taking care of all the details, so you can focus on your business.
We also provide access to exclusive deals and rates that even the biggest travel websites can't match, thanks to our extensive global connections.
Moreover, TMCs can step in during unforeseen circumstances, offering crucial support to businesses and travellers. Whether it’s avoiding long queues, finding last-minute accommodation, or handling cancellations without fees, we've got you covered. Discover more about our real-life success stories here.
4. How do I know you'll give me the best deals?
We're a flagship brand of the Flight Centre Travel Group. That means when you partner with us for your business travel needs, you gain access to a vast global network of rates and fares that's second to none. And here's the kicker — as a Corporate Traveller customer, you're treated to handpicked, industry-leading deals that are exclusively yours. Because why settle for anything less than the best?
5. Can I really save costs with a TMC?
Absolutely! At Corporate Traveller, we’re all about helping businesses save money. Our industry connections score you the best rates on flights, hotels, and more. Plus, our smart online booking tools and tailored solutions ensure you’re getting top value.
But that’s not all. Simplifying business travel expense reconciliation can cut down on admin costs and hassle. Our streamlined process makes it easy to track, report, and manage travel spend in real-time.
If you want to know more, check out how we simplify business travel expense reconciliation. Save time and money, travel smarter, and focus on what matters!
6. How will I maintain control of my bookings?
Rest easy knowing your dedicated travel manager is here to assist every step of the way. With our intuitive dashboards, you'll have full visibility into your travel program at your fingertips. And for ultimate convenience, our mobile app ensures easy access anytime, anywhere. So, whether you're on the move or in the office, managing your bookings has never been simpler.
7. What kind of technology products do you offer?
We've got you covered at every turn with our comprehensive suite of tech solutions. From easy-to-use online booking tools and a handy mobile app to traveller safety features, and efficient expense and reconciliation systems. Plus, rest assured, each tech solution comes with the steadfast support of your dedicated Travel Manager.
8. What do I get beyond just business travel?
Partnering with us unlocks a world of benefits beyond corporate travel management. You’ll have access to our expert group travel and events team, exclusive offers from partners like loyalty program bonuses and lounge passes, and comprehensive financial and health and wellbeing support.
Being part of the Flight Centre Travel Group means you get a dynamic range of resources at your fingertips, making your business travel experience seamless and enriched in every way.
9. I'm currently with another business travel management company — how hard is it going to be to change over?
Switching to Corporate Traveller is a breeze. We follow a best practice framework for onboarding, refined through thousands of successful customer rollouts. Our dedicated implementation managers act as your personal change management liaisons, guiding you through each step of the process.
We make sure the transition is smooth and stress-free, so you can quickly start enjoying our tailored travel solutions. From advanced booking tools and exclusive deals to 24/7 support and comprehensive travel management, we've got your back.
10. How can I pay?
By all major credit cards, a business trading account, direct debit or single purchase facilities. We'll give you payment options that work best for your cash flow. There are no contracts to lock you in, which means that you can enjoy choosing the best solution for your business if things change.
Download the ultimate cheat sheet for evaluating your corporate travel solutions.
Do you know if you're getting the best value from your business travel policy? Do you have empowering travel tech or a supportive travel partner who takes the pressure off your shoulders? Evaluate your existing business travel solutions with our handy cheat sheet.
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