Our Pledges

Returning to business travel with confidence

In many countries around the world, governments are preparing to ease lockdown measures, restart their economies and bridge to a new phase of growth. We all hope for a return to normality, but with that quiet optimism comes justified concern.

Our pledge to you

We want to get your travellers back to business as safely and efficiently as possible. That’s why we have created a series of four pledges help you re-start your business travel programme and navigate your way to recovery.

These pledges are our commitment to you; our guarantee to provide the information, expertise and value you need to move forward with confidence. Watch the video to discover our pledges, and learn more about them below.

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Ready to travel?

Get the latest travel information and advice on our travel news information hub. Here you’ll find updates from airlines, hotels, rail and car hire companies, as well as traveller resources and information on border restrictions to help you plan and prepare for your trip.

Visit the Traveller Hub

We will give you the facts

To make the right decisions for your business and travellers you need accurate, reliable and timely information. You need the facts. We commit to giving you this information and providing empirical analysis and strategic recommendations for your business. We will also provide full visibility of all your booking options, so you can choose what’s best for you.

We will support you with expertise

As the world re-opens, businesses will need to navigate their way to recovery and position themselves to be ready for the next step. That’s where our consultative approach comes in. We’re constantly reviewing government policies, supplier updates and trends, so that you can make real-time decisions, support your travellers and address your travel programme adjustments.

We will help to maximise and control your business travel budget

We will help to maximise your business travel budget

After months navigating the financial pressures brought by Covid-19 – and with growth predicted to resurge in 2021 – we commit to helping you get as much value as possible from your business travel. We will facilitate this with quick turnaround assessments of your existing travel spend and providing simple, smart solutions that save you money.

We will remove the pain of change for better business travel management

We will ensure you can move quickly

In times of change, speed and flexibility are key. That’s why we’ve been working hard to create a simple, smooth implementation process that supports you all the way. So, if you need to switch from your current travel management company, we promise to make the changeover as simple and pain-free as possible.