Meet our leadership team

Juliette Spasic

Sales Development Representative

Can you share a memorable work achievement in travel management that highlights your passion for providing excellent service to customers?  
After some initial learning and getting to know the incredible team at Corporate Traveller, I began booking meetings with potential clients who were genuinely interested in how we could help streamline their travel programs.

One particular moment that stands out was helping a client understand the full value of what Corporate Traveller offers. They were exploring options, and I was able to guide them through how our services could make a real difference in their business. It felt great to see them excited about the possibilities and to know that I was making an impact early in my career. That experience solidified my passion for providing excellent service and ensuring that every customer feels supported and valued.

What year did you start with Flight Centre?  
2024

What is your best travel tip or hack?
Always bring a good neck pillow for the flight!

Jade Pullen

Travel Manager - Team Leader

Can you share a memorable work achievement in travel management that highlights your passion for providing excellent service to customers? 
One of our clients, an athlete with a prosthetic limb, was flying to Japan and needed to bring along two limbs—one for training and one for competing. When they checked the airline’s website for info on how to bring these onboard or check them in, there wasn’t anything clear. The details were either super vague or just not there at all.

We decided to look into it ourselves and found the airline’s website pretty confusing. So, we reached out to our contact at the airline to get the real scoop on travelling with assistive devices. Thanks to that, the airline updated their website to make things clearer for travellers with similar needs. They also threw in free excess baggage so our client could bring both limbs onboard without any extra stress.

What year did you start with Flight Centre?  
2013

What is your best travel tip or hack?
Always toss a change of clothes and your toothbrush in your carry-on. If your luggage gets delayed, you’ll have the basics to get by. It’s a lifesaver! 

Karishma Nayak

Customer Success Manager

Can you share a memorable work achievement in travel management that highlights your passion for providing excellent service to customers? 
As a new Account Manager at Corporate Traveller, I’m really excited about the opportunities to build strong relationships with our clients and help them streamline their travel programs. I’m looking forward to diving deep into understanding their unique needs and finding creative solutions to enhance their travel experiences. The chance to make a positive impact and provide exceptional service is what truly drives me, and I’m eager to grow in this role and contribute to our clients' success!

What year did you start with Flight Centre?  
2024

What is your best travel tip or hack?
Pack light and always keep some zip lock bags handy for emergencies! 

Amy Steyn

Account Manager

Can you share a memorable work achievement in travel management that highlights your passion for providing excellent service to customers? 
We recently welcomed a new client who had a tough time with their previous provider. Understandably hesitant, they didn’t want a repeat of poor communication, slow responses, and no accountability. I made it a priority to stay close, address those concerns, and regularly check in on what was working and what wasn’t.

Three months later, at our first review, the turnaround was clear. They couldn’t stop praising the service, saying the difference was like “chalk and cheese.” They were especially impressed with our agility, efficiency, and the reassurance of knowing help is only a call away.

Now, when I call or visit, the vibe is completely different from those first few meetings when they were holding back and a bit standoffish. It’s turned into a great partnership.

What year did you start with Flight Centre?  
2011

What is your best travel tip or hack?
Stay hydrated! It’s super important while travelling, so I always carry a water bottle with me. It keeps me refreshed and ready to go!

Leigh-Anne Van Staden

Travel Manager - Team Leader

Can you share a memorable work achievement in travel management that highlights your passion for providing excellent service to customers? 
One of my corporate clients had planned a special trip to Queenstown with his wife over Auckland Anniversary weekend in 2023, but their plans got thrown off by the Auckland flooding, which led to their flight being cancelled. With crazy long wait times making it impossible to get through to the airline, my client reached out to our after-hours team for help.

Knowing how important the trip was, I quickly took action, personally called my client to reassure him, and let him know I was on it. While I couldn’t change the original booking, I went the extra mile by setting up a new trip for them and negotiating a full refund for the cancelled flight with Air New Zealand. My client was super relieved and impressed with how smoothly it all got handled, turning what could have been a travel disaster into a positive experience.

What year did you start with Flight Centre?  
2011

What is your best travel tip or hack?
Before you embark on your trip, make sure to download local maps on Google Maps. This will allow you to access directions even when you're offline or want to save on mobile data.